Returns & Exchanges
At Shapes Secrets Fajas, we want you to feel confident and comfortable in your shapewear; therefore, we offer a 30-day window for returns and exchanges on items in their original, unworn condition. Please ensure all tags remain attached and the hygiene liner is intact to qualify for a full refund or size swap.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the unwashed, unworn faja with all original packaging and tags into a secure shipping mailer to ensure it arrives safely at our warehouse.
Ship the Item
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
Quality Inspection & Refund
Once our team receives and inspects your return for hygiene standards, we will process your refund or ship your new size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing